(RPA) Robotic Process Automation
(RPA) Robotic Process Automation
Is an advanced form of business process automation that is able to record tasks performed by a human on their computer, then perform those same tasks without human intervention. Essentially, it is a virtual robot copycat.”
Banks
The primary aim of RPA in the banking industry is to assist in processing the banking work that is repetitive in nature. Robotic process automation (RPA) helps banks & financial institutions increase their productivity by engaging customers in real-time and leveraging the immense benefits of robots.
Insurance
Robotic Process Automation (RPA) is one such emerging technology trend which can empower insurers in building a high-growth responsive business while optimizing cost.
Telecom
Robotic process automation (RPA) brings benefits to the telecommunications industry because it's supported by high frequency manual, repetitive, rules-based processes, which are critical for an appropriate service delivery. The basis of telecom is thus made up of processes which are highly eligible for automation
Business Benefits for RPA
Productivity Improvements
Robotic Process Automation (RPA) is known for delivering an increase in efficiency, because organizations are always striving to do more with less, more resilient and increase profitability.
Improve Customer Experience
When work is performed faster with RPA bots it reduces a customer’s effort, gets the work right first time, and turns the work around faster, improving customer experience
Improve Employee Experience
When employees are freed from onerous repetitive based work, they get the opportunity to work on more engaging, meaningful, value adding activities and are happier.
Simplicity and Flexibility
Automating tasks and workflows through RPA does not require coding or script writing. That means even complex processes can be transferred from human to machine with little effort. The faster these tasks and workflows can be automated, the sooner your organization will begin reaping the benefits.
Features
Rich-Analytical Suite
- RPA software comes with a rich-analytical suite that discovers the performance of the robot workforce.
- Most enterprise level RPA monitors and manages automated functions from a central console.
- This console can be accessed from anywhere and offers basic metrics on robots, servers, workflows, and more.
Security
If an organization runs on automation, an abundant number of users will likely demand access to the RPA product. Here, it is crucial to have strong user access management features. Therefore, RPA tools include role-based security capability to ensure action specific permissions. In addition, many robotic process automation tools enable the configuration as well as customization of encryption capabilities for securing certain data types to defend against the interruption of network communication.
Hosting and Deployment Option
The RPA system is powerful enough to automatically deploy robots in groups of hundreds. This feature comprises an agentless configuration and proactively eliminates the central server synchronization problems and runtime updates by protecting client configuration as well as bot deployment overlap. Therefore, businesses can install RPA tools on desktops and deploy it on servers to access data for completing repetitive tasks. Similarly, they can also allow multiple bots to run different works within a single process while processing a high volume of data.
User-Friendly
Another great feature of RPA is it’s user-friendly. You don’t need to have sound technical knowledge on the system, so it's easier to use. Most big organizations and companies find it handy to adopt the RPA process. Even IT firms prefer RPA to other system software.